Logitech Harmony 900 First Take: Not a Pretty Upgrade

I'm a bit backed up here at Home Theater View, both with posts (they're in my head but haven't quite made their way out of my head and onto the site) and with products to review. Logitech had sent over the Harmony 900 remote control just before it launched, but I first attempted to configure it last night.

Harmony-900-vs-One  
The Harmony 900 is essentially an RF version of the IR-only Harmony One. In English, that means that the 900 is a universal remote control that looks nearly identical to another universal remote control in the Harmony line, but instead of just being able to control components line-of-site using infrared (IR), it can also control components that are hidden behind walls/doors/retractable screens using radio frequency (RF) commands that are relayed to the components with little IR blaster pods. The Harmony One lists for $249 (and sells for $182 on amazon) while the Harmony 900 lists for $399 (and sells for $315 on amazon). The added money also gets you a higher resolution touchscreen and a few extra buttons, but the two products look basically the same (a good thing, as I love the Harmony One's button layout), act basically the same (instead of controlling individual devices, the Harmony line is activity-based), and are set up using the same process (using an online database). The Harmony 900's value proposition is pretty simple: most infrared repeater systems cost a lot more than the $150 price delta, and some of them are fairly complicated, while the hallmark of Logitech's Harmony line is simplicity. 

As I noted in last year's Holiday Gift Guide, I liked the Harmony One so much that I refused to wait for a review unit and instead simply bought one. I later added the Harmony PlayStation 3 adapter, a $60 add-on that seamlessly integrates the game console into a Harmony system (the PS3 uses Bluetooth, which sounds like a good idea but is completely incompatible with any universal remote control). I also have an infrared repeater system, the Microsmith Hot Link Pro that I am eager to replace with a more elegant and responsive solution (I should note that I can heartily recommend the Hot Link Pro; when all the wires and the receiver eye are placed properly, it works perfectly, and at just $67 on amazon, it is a stone cold bargain). The Harmony 900 should have been perfect.

Harmony line I have been reviewing remote controls for a long time and have been following the Harmony line since before Intrigue launched it (and well before Logitech bought the company). One of the best things about the product is that setup is done entirely online, the online database grows as users add new devices, and upgrading to a new remote control is a simple matter of telling the online software what you just bought.

Except when it isn't. The first problem I had was that Logitech's site claims that there is no software to download for the Harmony 900. A CD is included in the package, but you always need to download the latest updates anyway, and I had intended to use a netbook to do the setup down in my home theater rather than run back and forth between my office and my home theater. This problem was just an annoyance, but an odd one.

The next problem – and one that only affects people upgrading from earlier Harmony remotes – is that you cannot upgrade from earlier Harmony remotes. Despite the fact that the software is identical and the remotes look nearly identical and they function in nearly identical ways, a new Harmony account is required to use the 900, which meant I needed to go back and log every component in the home theater and re-figure out how they are all connected, which inputs are required, etc. The process is straightforward, but it is a chore I would have gladly done without.

The next problem – and the one that simply stopped me cold – was that much of the work that went into getting the Harmony remote controls working with my components over the years seems to have vanished from Logitech's database. Not only do I need a new account, but apparently I need to re-teach Logitech that the monoprice switcher has more than five inputs, that the TiVo doesn't have a power button, and that I am using Logitech's own accessory to control the PS3. I don't have time to troubleshoot all of this – again – so for now I will continue using the Harmony One/Microsmith combination.

If you are coming to the unit without an existing Harmony account, most of my setup problems won't affect you – you would need to set up your system from scratch anyway. Nonetheless, I'm holding off recommending this product until I have the time and energy to get it working properly.

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Product Review: Monster Turbine In-Ear Headphones

[CEDIA post coming soon]Monster_turbine_glam2_flat

Monster introduced its first in-ear headphones, "turbine," in November 2008. They promised me review units right away (they actually gave out units at their CES press conference, but ran out), but I finally got them last month. At CEDIA last week, Monster announced an even higher end model, "turbine Pro," so I thought I'd better get this review out of the way before the new ones come.

I have to admit, I had really low expectations. Monster claims that the turbines are the best headphones on the market. However, Monster's CEO, Noel Lee, is given to hyperbole and self-congratulation – his press conferences are like revival meetings, complete with applause for minor things like swiveling HDMI adapters. (OK, those were pretty useful, but I'm a professional devices analyst, I'm not clapping like an idiot for your accessories, thank you very much.). My experience with mainstream brands' in-ear headphones has been mixed. Bose's $99 in-ear headphones are just plain awful (the best way to describe the sound is tepid; their over-the-ear noise canceling models are much better), while Apple's are pretty good (not as good as high end models, but a bargain at $79).

I took Monster at its word and tested the $149 turbines both against two similar priced products from Shure and etymotic (Shure's e3c's and etymotic's ER-4P, which are ~$179 each) and two with much higher price tags: Shure's SE530 (~$450), and Ultimate Ears triple.fi 10 pro (~$375).

The turbines have some issues, but overall they hold their own. Compared to my aging Shure e3c's the turbines sound richer and have better bass. They actually made the Shure's sound so thin that I wonder if the Shure's haven't held up to the abuse I've put them through over the years (lawn mowing, gyms, subways, buses, and planes). The etymotics stood up much better to the turbines, but the turbines sound a bit more dynamic, and appear to be more durable. One key that made comparison harder: it appears that the turbines have higher sensitivity than the etymotics. In other words, they play much louder. Louder sounds better (until you go deaf), and it can be hard to level match headphones precisely. Still, I did my best to A/B tracks at the same volume, and while the etymotics are terrific, the Monsters sounded livelier.

Where the turbines fall short is in noise isolation, functional design, and low bass. Shure's SE530's  still stand out with the most neutral sound, tapered foam earplugs that do a much better job of blocking outside noise than Monster's flimsy plastic flanges, and a modular design that allows you to adapt the headphones to different cord lengths, microphones, and controls. Ultimate Ears triple.fi 10 pro has much better bass, a similar exciting sound as the turbines with less distortion, and tapered foam earplugs.

So are Monster's turbines [actual quote from their website:] "The World's Best Sounding In-Ear Headphones?" Hardly. But they are definitely one of the better choices at $149. If Monster throws in some foam earplugs in the package and creates a modular cord system, it will have a real winner.

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Onkyo Answers My Question

A couple of weeks ago I asked how early adopter (and device analysts) with multiplying digital components could possibly connect them all.

Onkyo issued a press release this week for three new connected home theater receivers (by "connected" I mean that they can access Pandora and Rhapsody services via the Ethernet port on the back. That puts them in the list of devices we'd like to cover at Current Analyis). 


  • Txnr_5007_rear_300 The top model, the $2,699 Onkyo TX-NR5007 features 8 (yes, 8) HDMI 1.3a inputs (including one on the front panel) and a pair of parallel HDMI 1.3a outputs.
  • The next model down, the $2,099 Onkyo TX-NR3007, has 7 HDMI 1.3a inputs (including one on the front panel), and a pair of parallel HDMI 1.3a outputs. 
  • Even the entry model in the group, the $1,599 Onkyo TX-NR1007, has 6 HDMI 1.3a inputs (all on the back panel, this time) and a pair of parallel HDMI 1.3a outputs.

None of these are cheap, but they are packed with all the latest buzzwords (Audyssey DSX and Dolby ProLogic IIz), technologies (Audyssey room optimization and 1080p/24 image upscaling by HQV Reon-VX or Faroudja DCDi), and oodles of amplification for up to 9.2 channels on the off chance that you just won the speaker lottery. The dual HDMI outputs across the board is a huge boon for anyone with multiple displays (one TV and one projector, or two TVs in different zones) and eliminates the need for an external matrix switcher (which can either be expensive or a bargain, but a bit of a gamble and in any case is another box in your rack that you don't want). Six to eight HDMI inputs may sound excessive, but I'll take it; literally – I'm asking for a review unit.
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Recent Current Analysis Digital Home Reports

CA logoWondering what we've been up to in the Digital Home – Devices research group at Current Analysis? (No? Then now might be a good time to skip to the next post. Thanks anyway!)

Console price drops have dominated the past few weeks, but before that we wrote up a new connected HTIB system, Sonos' new controller, new distribution for VUDU, and a connected Blu-ray player (if you're sensing a theme, yes, our Digital Home coverage focuses on connected devices).  Please note: the titles below link to reports behind the firewall for Current Analysis clients; journalists who would like access should contact me for complimentary access:

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Mailbag: Is Calibration Worth the Expense?

Email A reader asks: I’m
thinking of having my Hi Def Sony XBR2 calibrated by Best Buy. Is this
worth the $300.00 or not? Appreciate any advice.

Calibration was an absolute necessity back in the tube days,
but with the advent of digital panels (plasma or LCD), getting – and keeping –
settings accurate (or reasonably close) is much easier to do yourself.
However, an installer can often get into service menus and offer finer level of
control. Is that worth $300? If you’re a perfectionist watching movies,
definitely. If you are a casual viewer watching reality TV shows, definitely
not.

If you plan to go the full calibration route, make
sure that the folks at Best Buy have ISF certification before you agree
to anything; simply getting a tech to your house messing around with
service menus can make things worse rather than better.

If you plan to calibrate your set yourself, you should buy one
of the calibration DVDs on the market ($30 – $50); not only do they provide
instructions on the different settings and how they interact, they are chock full of test patterns designed to make it much easier to see the differences as you
make changes.  

If none of that seems worth the hassle, at least page through the different settings your TV comes pre-programmed with. The "Vivid" setting is designed to stand out on a showroom floor in poor lighting, and it will burn your eyes (not literally – I hope) if you watch it that way at home. The "Cinema" or "Movie" mode is usually the most accurate. If that mode seems too dim, leave it there anyway and give yourself a few minutes to adjust your eyes to seeing subtle color differences again.

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More Inputs, Please!

AV inputs I was talking with Microsoft about the XBOX 360 earlier this week, and one of the things they said will drive consumers to their console vs. the competition is the integration of multiple features into Live, such as Netflix streaming, gaming, and other content. At Current Analysis our Digital Home service covers game consoles from the perspective of connected services; we treat a PS3, XBOX, or Wii like the fancy set top boxes (that not coincidentally also play games) that they have become. However, I thought we were a bit ahead of the curve – most consumers haven't fully embraced this vision yet. But when FedEx dropped off yet another box here this afternoon, I started thinking: how on Earth am I going to connect this? Is Microsoft right – will consumers buy a game console to access digital services simply because they're out of HDMI inputs on their TV?

Now I know that my situation is not something everyone faces, but how many devices can a consumer reasonably connect to a TV or even a sophisticated A/V receiver? I'm not sure there are enough inputs any more – even on flagship receivers – to connect all the possible devices an early adopter/TV nut might want to. (Some of these offer redundant functionality, but even then there are typically unique functions that could justify their purchase.) Here's a sample list:

  1. TiVo HD (DVR and cable/OTA tuner, Netflix)
  2. Cable box (tuner and VOD, may have integrated DVR)
  3. Satellite Box (tuner, VOD, unique sports programming, may have integrated DVR)
  4. SlingBox (to stream content to PCs and mobile devices)
  5. SlingCatcher (to integrate PC content)
  6. XBOX 360 (some unique game titles, Netflix, DVD playback, streaming PC media)
  7. PlayStation 3 (some unique game titles, Blu-ray playback, DVD playback, streaming PC media)
  8. Wii (many unique game titles)
  9. DVD/Blu-ray player (if you don't have PS3)
  10. AppleTV (iTunes integration)
  11. Roku (for Netflix, but even if you have a TiVo HD or XBOX 360 with Live Gold which also offer Netflix, you still might want a Roku for Major League Baseball access)

I'm trying to integrate about eight or nine of those, and I'm not sure that there is a receiver on the planet that can handle more than about half that list.

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New Logitech Products

A few months back Logitech sent over their PS3 Harmony adapter, and I've had a half-finished review sitting in my Typepad queue ever since (it's the sort of device that you set it up once and then forget about – in a very good way). I'm going to get that done and posted soon so I can move on to today's news: the Harmony 900, which is what you get when you refine the Harmony One and add RF capabilities to control devices behind closed doors (or, in my case, behind a motorized screen). I recommended the Harmony One in last year's Holiday Gift Guide, and I have a Harmony 900 in for review and will post my impressions shortly.

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